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About Us
What You Can Find On This Page...
1) Our Current Offers, Promotions and Latest Goodies!
2)The Company... 3) Where We Are... 4) The Future WIth MoJo... 5) Delivery Info... 6) Teams, Clubs and Pubs... 7) The Product... 8) This Website... 9) Finally...Be A Part Of Us!... 10) Feedback From Our Customers... 11) Laser Engraving FAQs Current Offers! New - LAD and DAD Promotion! Buy two cues, one for you and one for your son (or daughter or whoever!!) and get the cheapest of the chosen pair half price. Find your favourite two off the website and get in touch to order - currently available with the Free ENGRAVING as well!!! WOW - are we in a good mood! Offer available on bespokes, any confusion about cost, get in touch and we'll make sure you know the price, easy peasy! Spoil you, spoil them and have some fun playing pool! Make it a summer to remember! WOW! Are we having an awesome year doing lots of bespoke cues! Get in touch to start the process to get your dream cue turned into reality - we already have for some many people! Always happy to try anything new and try to do anything we get asked to do! New finishes and techniques coming available all the time, not everything is one the website so it pays to get in touch! EMAIL sales@mojocues.co.uk to say 'hi' and see what we can do! Mock-ups and quotations are FREE so it's super easy! Every Monday - One cue will go on the site for £30 - we only choose on the Morning, so its totally random but it is a fab bargain! Don't forget - Returning Customers get 10% off, so if you're visiting us again, email us so we can create your coupon code! Easy way to save yourself a few! 2)The company... MoJo is a company based in the UK run by a committed, friendly and determined group of enthusiastic people, who want you to get maximum enjoyment and satisfaction from your pool and snooker playing. We are really proud of our product, and believe in offering quality and maintaining high standards. MoJo started as the project-baby of a family team, and we are still working hard to turn that baby into a giant, and enjoying all the challenges that come with it. Seeing a potential for offering people something that they can't find anywhere else, much less, meeting MoJo's high standards, we are sure that we will always have something to match your own particular MoJo: racy, shy, conservative or loud. We are always thinking up new designs to offer you, and if there is something you really would love to see on a cue then let us know - it just might happen! 3) Where we are... MoJo has stockists around the UK that give you a point of sale where you can go and see, handle (and groan) as you try and decide which cue it is you'd like. We enjoy working with our stockists, and are always keen to add more to the list so we can reach our customers from Aberdeen, to Lands End, to Mayfair, so if you think you would like a MoJo display cabinet in your shop, or want to recommend someone we can talk to, email to let us know and we'll see what we can do. Plus, for those MoJo-ans who live locally (Leamington Spa, Warwick), if you don't want to have to worry about delivery costs, we can arrange for in person collection, which will mean you can meet our very own in house Miss MoJo - we're on myspace too if you want to see the girl behind the name... 4) The Future With MoJo... Despite being a small company, we have some of the brightest sparks in the box, and for that reason, we've got some quite exciting little developments up our sleeves. Recently launched is our Laser Engraving service, so that you can really personalise your cue or add a special touch to an already excellent present by having a name, motto, logo, their favourite team added to the cue, in a contrasting colour to the cue so it stands out, with subtle and refined precision. Also, if you've had a chance to have a good poke around the site and explore the categories in the Cue Shop, you'll have found our Football Cues - and there are more on the way, it's just a matter of time, but we're aiming to get more released for Christmas. Naturally, we want to tell you as soon as we can, and we will - if you want automatic notification, email us to get on out newsletter rounds. But, if you think that's cool, 'you ain't seen nothin' yet' as some famous film character once said (film buffs please get in touch and tell me) so what this space for more orignal and innovative products... 5) Delivery Info... All our deliveries are signed for, so please be aware that we take this extra care to make sure you get your purchase safe into your own hands, or someone within your household. If it's for a special occasion, birthdays, Christmas or graduation for example, we can not only do gift wrap, but try and make sure you get the gift without it being seen... Emergency Gift Buying however that may need something quicker and for sales outside the UK, please get in touch to find out costs and how to arrange postage. MoJo would like to make clear that we do not make money on this postage. 6) Teams, Pubs and Clubs... MoJo also offers teams and pool clubs to have their very own cues with their badge or crest on; one of our oldest customers, Cambridge University Pool Team, has recently been in the BUSA Championships and for a second year done extremely well, which should give any carbon-fibre technology cynics a bit to think about... The design service is free, though there are minimum order numbers, but until you ask, you'll never know what superb cue personalised for you and your team-mates we can create for you. If you'd like some more information, just email! It's very very simple... 7) The Product... Beautifully finished exterior is superbly complimented with precision cut titanium and stainless steel alloy fittings at joint and tip, tips (whatever diameter) are 9 layers, with aerospace quality carbon-fibre and wood technology combined to make a perfectly swing-weighted, precision centered, non-warp, impact resistant cue that won't let you down. The top shaft also boasts a special ultra-smooth section that means you'll never have to chalk your hand again, which is why the top-shaft is more matted than the bottom. On the very end of the butt, is a small pad to make easy standing or leaning of the cue. Some of work that goes into making a MoJo Cue is done by hand and therefore, there may be some very minor differences between cues especially on the more decorated. MoJo is really proud of their product and would ask all customer to give them the respect such a great item deserves; these cues will and can look just as great the first time you see them, as 5 years later (or 10, etc) if treated properly. They are designed for the playing of pool and snooker, and any misuse or maltreatment of your purchase is taken at your own risk (trying to get conkers off a tree, or get back a stuck frisbee etc - these are not part of our cues remit...)! Treat it like a fun but trusted friend, and you'll not go wrong! 8) This Website... This website is daily updated and checked, and we can guarantee that it is fully secure, and you can rest easy that you will get excellent, prompt and friendly service. We're not scary at all, so if you have a question please don't hesitate to get in touch! The website is also fully secure - we use Protx as our payment gateway, which, if you know anything about the business, Protx is the preferred online payment service for most online shops! In fact, we're so conscious of being secure, we employ 3D secure checks, so there's more of a chance you might not be thought to be'safe' as a purchaser! If this happens, do get in touch, as there are so many little things that could affect your card working (one letter in your address even) that we're happy to help you sort out your order. Cards we accept are: Mastercard, Maestro, Solo, Visa and Visa Debit. Sadly, we do not accept American Express. we do take many orders by cheques or postal orders, however, so if you do still like paying like that, please make them payable to MoJo Cues amd send them to: MoJO Cues, 23 Cross Street, Leamington Spa CV32 4PX 9) Finally...Be A Part Of Us!... Knowing how important it is to get a lucky break now and again, we are open-minded and will always give people the best chance to be a success, whether as a stockist or a local rep. We always take comments and suggestions seriously as we appreciate your feedback. So far, we have only happy customers and we want to keep it that way! 10) Feedback from Some of Our Customers...(We're quite proud of it!) Our First Customers From Australia: Hi Steph, Thankyou so much for all you hard work and help. He really loved the cue. We really appreatiate all the effort you put in. Thankyou again, Phil and Lucy Hi Steph, Wow, the cue arrived today and is perfect!! :-) Thankyou ever so much for your help and delivering a truly great product(+ new chalk, ta I needed some). You made everything so easy and I am very happy with the cue, I will be spreading the word about MoJo and showing everyone my new cue. Great products sell themselves and this is certainly true here. Many thanks Matt Very happy customer!! (Matt Bull, now equipped with his new Laser Engraved Cue!) Hi Steph, Used the new cue last night and was very impressed. Solid performance and dished out my first seven ball clearance for a while and all without tights on haha. Hope fire and ice delivers the same. Thanks, Shaun............. Fire and Ice is awesome looks really good.if you do get that in other style cue i want the first one;-) My day off went well, thanks, I played lots of pool! lol Shaun Smith, Hereford Hello Steph! As promised I am reporting that we gave Gillian her new cue on Saturday. She was thrilled that she had her own cue at last and she loved the Mermaid design.She will probably get in touch herself when she has used it. Many thanks for your help. Marion, (Stockport) Hi Steph Thank you very much! I got the cue today and it’s perfect. I can’ t wait to show him and see his face when he opens it! Just to let you know Andy has found the cue and absolutely Loves it so guess what? Hhe now has it and is playing away with it. So once again thank you very much. Katherine Ashton (Swindon) Hey Steph My bro-in-law sounds pretty happy too, he tells me it looks too nice to play with, so he's gonna mount it on the wall! so maybe we over-did it a bit. but i'm cool anyway Thanks, Aadil, (St Albans) Hi Steph, Hi, received the cue straight away in the morning. Thank you very much for gift wrapping it. It was a present for myself really but made it extra special. Thanks for the christmas card too. The cue itself is absolutely amazing quality. Also have to admit I think your company is one of the best run in terms of customer service / satisfaction that I've ever come across. Will be recommending you to many people. I really hope you have a good Christmas as I know I will and that you haven't had to work too hard. Thank you for all your help and no doubt I will be sending more custom in your direction. Mr Hollingworth Hope you're enjoying Easter, no too many chocolate eggs and all that! Just to let you know that Chris got the cue safely and is over the moon with it! (Plus he thinks it must have been far more expensive than its very reasonable price :) ) Thanks for the wonderful service you've provided, you'll be highly recommended inthe future. Kind regards, Simon (Simon Pretty, Southampton) Hello Stephanie, Just to let you know the christmas present was a BIG hit with our nephew and we thought it looked terrific and well presented too. Thanks very much again. Gary Wilson Hi Steph just to let yopu know my cue has arrived and im very pleased with your delivery and customer service Oh yeh and the cue is cool too ! I will most definitely be recomending you to my pool mates and anyone else who wants a cue !!! (Ian Finney, Stockport) Hi Stephanie, Thanks for your care and attention to my order everything arrived OK and were wrapped lovely! For someone who has everything (and can afford anything) my brother was amused and very surprised at novelty of cues and will be waiting for when the English, Scots,Irish and Welsh Rugby Pals come to stay so that he can hand them their appropriate cues! He loved them. Thanks once again , we had a lovely day Sunday in Bray at Waterside Inn weather great, food out of this world and great company what more could you want. Hope your week is good Kind Regards. (Barbara James Cardiff Wales) Hey Steph! Just wanted to let you know that my girlfriend's cue turned up today and she loves it so much I think im redundant! At least now she can damage her own cue and not mine :) Thanks for all your help, hope today is going well for you and you're somewhere warm and cosy. I must say I am rather impressed with the cue, the girlfriend did offer to let me use it in my match tonight and even though I have great cheek bones I don't think I can get away with pink! The weight is perfect, the tip is well done and the connecting ring seems extremely sturdy but the thing I like the best about it is that flows very easily, I currently have a carbon graphite cue and it can be a bit sticky anyway thanks for everything and I look forward to receiving mine!!! Best wishes James Who just couldn't go without, so got one for himself with the laser engraving... Hi Steph, I received the cue this morning and I must say im rather disappointed, the colour is wrong, the wording is wrong and the connecting ring is loose....only joking it is the Muhamed Ali of pool cues!!!! I love it! You've done an excellent job, y'all have a great day now. Take care James (James Young, Canterbury) Hi I recently bought a cue off you for my boyfriend for his 21st I'd just like to thank you for all your help and thought I'd email you to tell you he loves it and we will definitely recommend you. Thanks, Stacy (Stacy Betts, Leeds) Hi, thanks for the quick response. As you said the cue arrived at about 10am. It is not for me but for a very close friend and she is over the moon with it. Once again, thank you and I hope to business with you again soon. T Fairhurst Just emailing to let you know that I received my cue this morning. Took it out for a test play during my lunch hour and it handles fantastically. I wiped the floor with everyone :o) and yes, they were really jealous. I'm very pleased with it. Certainly feeling ready for my match tonight. Thanks so much for getting it to me today. Excellent service. I've recommended you to several people already, and will continue to do so. Daniel Shanley, Canterbury, Pool Team Captain Thanks for getting the cues through so quick, they arrived this morning. Very impressed and would recommend. Thanks again Russell Scott-Skinner, 7 oaks Photography, Kent Thanks for the email. I received my cue last Tuesday and have played with it a couple of times, and I'm glad to say it's fab! :) Thanks for a great cue and great customer service. Ross Common I love pink and the cue is good. All the men are jealous at my local club because they don't have the guts to get one! Thanks Samantha Heywood Just to let you know that I have received my lovely Pinkness of Power haha cue!! Im lovin it. Cant wait to try it out on all the guys and show off with it!! It will really stand out! Thanks a lot! Gail, Middlesborough Hi Stephanie. I picked up my cue this evening. The post office were looking after it for me! Anyway, it's gorgeous! I could just look at it all day! Also, thank you for the charger. It's in my work drawer in case of emergencies. You will be hearing from me in the future as I intend to get more cues from you. I just love the designs. They're so different from your ordianry cue. Thanks again! Steven Man, Paddington 'Cool cue, can't wait to try it - may you sell many more!' Paul Grice 'Choosing was the hardest part! But I'm so glad I got one, everyone who sees it is so jealous!' Ben Jones, Leamington 'I've played a lot of pool and snooker, and didn't believe the cue could be as nice as Steph said until I saw it. Now I have two, and they're still just as fine as the day I got them.' Rob Cork, Cambridge University Pool Team President, BUSA Champions 2006, trialing for Nationals 2007 'Well, I really liked the cue designs and you've (Steph) been more than helpful. I work as a retail manager so I understand the importance of good customer service, and you've been great, so thanks, and I hope you're company does really well! If you treat every customer with the same professional but friendly approach you have with me I have no doubt you'll have many more happy customer.' Matt Calway, Yeovil League player 'Perfect present - my partner was so pleased with it, and gift wrapping and making sure I had it in time was really excellent service. This birthday has been a real success - I'm wondering if i can get him another MoJo for Christmas! I don't think he'd mind!' Tracy Hill, Birmingham, happily married to self-confessed pool fanatic 'It was my mistake when I bought the American Pool Cue size by mistake, but you've been so good at exchanging and sorting everything out - can't complain at all, customer service is brilliant!' David Workman, Shropshire Just a quick reply to Stephanie's email to let you know the cue has arrived this morning. I am pleased to say I am highly impressed by the cue, it is deceptively powerful with fantastic balance and accuracy - not to mention it looks phenomenal with people already asking where they can get one (bearing in mind I've had it for only around 10 hours lol). Further can I add a thankyou for a great shopping service and very swift delivery, very much appreciated, faithfully, L.A. Sykes. The first thing that struck me when opening the case, was the quality of the fit and finish of the cue. Mine is a Deep Claret Snooker cue and is just beautiful. The fittings are excitingly chunky and well plated. They make the cue feel very strong and secure when you put it together. The claret colour is deep and rich like a good car finish and the last18 inches are thoughtfully sanded to a satin finish which glides sexily over your cueing hand. There's a practical but inobtrusive rubber pad on the butt for it to rest on when you're standing around watching your (ex) best mate clear the table, again. The tip is slim and refined and very securely mounted. This cue feels like a very expensive piece of work, it shouts quality. Using the cue, the first thing that struck me was the balance. It feels absolutely perfect in the hand. I was surprised and delighted with the immense grace, power and accuracy of the cue. All this for less than fifty quid. Get one of these. If you're anything like me, you may still play like a pratt , but you'll feel like a Pro. Karl Derrick Find Your MoJo and have a Great Experience of Your Own - Give in to the Temptation! 11) Laser Engraving FAQs... a) What can I have laser engraved? Short answer: Almost anything! Longer Answer: Recently we have had small projects involving dolphins to commemorate a fantastic family holiday, and a lambourghini because he just loved them! It depends on what you want, best to get in touch, ask us and we can be more specific - sometimes the more involved engravings cost a little extra (£5-£10 at most) but the quality and the uniqueness of them make it 110% worth the effort. Lots of people go for just their names, which not only looks quite professional, is also a security factor - no one can take your cue and pretend its their's! b) Which cues can I have laser engraving done on? All of our cues can be laser engraved, though due to the different types, the placement of the text/image you choose can vary, though we always put it somewhere that it will look good and not get lost in patterns or colours. Each laser order is given individual attention, and while we send the form to you to fill in (after the order has been placed) if you have any questions or feel that you'd rather leave some options to our judgement (because we're more familiar and can see how things will fit best) then that's absolutely not a problem. c) How do I place my order? In the Cue Shop there is a section titled 'Laser Options' and in there is nearly all the options you need (except for the FC cues which have their own laser options). These include 2 words, (ie first and second names) or 3+ words for messages etc. There are also some like the 'No. 1 DAD' which is a standard laser engraving for us, but the colour of the cue in the picture CAN be changed. THe pictures are just indicative! Purchase the laser option which is right for you, and then as soon as we have the order, we send your Laser Engraving Form via email, which you then complete and send back - it is in this Form that you specify which cue you want engraved, do NOT try to add a laser option and a cue in to your order, as it'll charge you far too much! (Which we would then just give you back.) d) How long does it take? We act on laser orders as soon as we can, once we have the details we draw up the layout and send it off. We know people who get the laser orders are really keen to see them when they're finished, or as presents, so we try to get them to you asap. We keep you updated all the way, so you know when to expect it in the post, and if needs be, we can deliver to work addresses to make things easier for you - just tell us! The longest it has taken is two weeks, due to the sheer volume we had to get engraved, and the preparation times involved - we're meticulous in everything and take the time to do things as best we can! If you really really do need it quickly though, tell us! Average turn around is about 4-5 days, but if it's a life and death situation, we can get it to you in 2! Best to get in touch as discuss what you need! Don't forget to tell us if its a present, then we can gift wrap it and everything for you! |